Case studies · BAT & Diageo

Selected work.

Agentic AI as the engine of senior brand-building — strategy, brand architecture, premiumisation, sustainability, flavour discovery and cultural IP. Every case describes work led first-hand; some detail is shared under NDA.

Velo, Vuse and glo

AI-native methodology · Consumer Electronics / FMCG

AI-Powered Storytelling.

An omnichannel content-strategy overhaul across BAT's Vuse, Velo and glo — each rebuilt as its own connected story, with agentic AI as the engine of the method itself. Three strategies in eight weeks, against a global planning milestone.

£3bn+ (≈$4bn+) portfolio · GlobalRead case
Diageo whisky brands — Johnnie Walker, Talisker, Cardhu, Lagavulin, The Singleton, Dalwhinnie, Oban, Mortlach and Bulleit

AI origin story · Spirits / FMCG

What's Your Whisky.

The AI flavour-discovery platform Diageo built for whisky — later extended across gin, beer, tequila and cocktails. It reached more than a million consumers worldwide, turning a recommendation into first-party data.

1M+ consumers worldwideRead case
Vuse

Brand architecture · Consumer Electronics

Vaping Done Right.

Five operational programmes brought under one consumer-facing brand framework, with AI tuning the message to every market underneath. Now deployed globally across Vuse's markets — the consumer never saw AI; they saw a message that landed for them.

Deployed globallyRead case
Vuse

Premiumisation · Consumer Electronics

Go Premium.

A premium thesis validated by AI consumer research across packaging, messaging and campaign before any market spend. Vuse is BAT's leading global vapour brand. Pre-launch validation; H2 2026 launch.

~40% value shareRead case
Game of Thrones Single Malt Scotch Whisky Collection — eight Diageo distilleries

Cultural-IP partnership · Spirits

Game of Thrones.

A cultural-IP partnership — eight whiskies, one cultural moment. The curatorial call human; the creative AI-optimised. Sold out within hours, and a key contributor to Diageo's FY19 whisky growth.

Sold out within hoursRead case
Vuse

AI consumer experience · Consumer Electronics

Flavour 2.0.

A visual flavour-rating experience that became a personalised, shoppable recommendation — BAT's first AI-powered flavour personalisation tool, rebuilt on 90 days of real performance data.

Category-leading purchase intentRead case
Vuse

ESG strategy · Consumer Electronics

Sustainability.

A sustainability platform and recyclability programme — including what is believed to be the first AI-powered vape recycling incentive. Transform Awards Europe Gold for the sustainable packaging system.

~70% recoverable · Transform GoldRead case
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FAQ

Why are some results shown directionally rather than as exact figures?

Several engagements sit under client confidentiality or settlement terms. Public results cite the public source; commercially sensitive figures are shown directionally and shared in full under NDA.

Can I see the full version of a case study?

Yes. Each case has a “Request the full case study, under NDA” link — the full version includes deployment rates, validation metrics and market-by-market detail.

Do these seven cases mean Parallax Advisory™ only works in these categories?

No. The slate shows range by type of work — methodology, architecture, premiumisation, ESG, AI experience, origin story and craft — not client count. The methodology transfers across consumer-brand categories.

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